Language of Business Podcast: The Last Three Feet

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Language of Business Podcast: The Last Three Feet

The Last Three Feet. That’s the distance between the customer and front-line employees. Managers often don’t get that close. Hiring the right people is key to making your business work, whether it’s a turnaround, a startup, or an expansion.

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Many thanks to Executive Producer Don Kelley on his continued technical efforts.

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About Author

Greg Stoller is actively involved in building entrepreneurship and international business programs at Boston University's Questrom School of Business. He teaches courses in entrepreneurship, global strategy and management and runs the Asian International Management Experience Program, and the Asian International Consulting Project.

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